Terms of Service

  1. Order Acceptance: By placing an order with Life on Hold, you agree to these terms and conditions. All orders are subject to availability.

  2. Pricing and Payment: Prices for our prints are as quoted on the website. Payment is required at the time of placing the order. We accept major credit/debit cards and other forms of electronic payment.

  3. Print Specifications: While we strive to accurately display the colours and details of our prints on our website, we cannot guarantee that your monitor's display of any colour or detail will be accurate.

  4. Order Processing: Orders are processed promptly, but please allow for up to 7-10 days for processing and delivery. We will notify you promptly if there are any delays or issues with your order.

  5. Framing Add-On: We only offer framing to customers located in Melbourne, Australia. If a customer places an order for a framed print outside of Melbourne, their order will be refunded.

  6. Shipping and Delivery: We offer shipping to most locations worldwide. Shipping costs and delivery times may vary depending on your location and the size of your order. Please refer to our Shipping Policy for more information.

  7. Returns and Refunds: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 7 days of receiving your order to arrange for a return or exchange. Please refer to our Returns and Refunds Policy for more information.

  8. Copyright and Licensing: All images and content on our website are the property of Life on Hold and are protected by copyright laws. By purchasing a print from us, you agree that the print is for personal use only and may not be reproduced, resold, or used for commercial purposes without our prior written consent.

  9. Privacy Policy: Your privacy is important to us. By placing an order with us, you consent to the collection and use of your personal information for our marketing database, only access by the LOH team

  10. Contact Information: If you have any questions or concerns about these terms and conditions, please contact us via our ‘contact us’ page